McHenry County Blog

Getting input from one’s customers is pretty routine, I guess.

I get pleas for feedback on receipts all the time, especially from restaurants. I figure they are mainly trying to get my email address.

Now Carpentersville School District 300 has sent home questionnaires designed by ECRA Group with each child.

Let’s see what they are looking for. (You can enlarge any of the images, by clicking on them.)

First there is a letter from Superintendent Ken Arndt.

Included in the introduction are meeting notices at three schools, including one at Jacobs tonight at 7.

Right at the top is a request for an overall rating of the district. Give a grade—A,B,C, D or F (or “Not enough information to respond”) on “the over all quality of the Education students receive in District 300.”

Then, questions are asked about

• Instruction Programming (quality questions)
• Administrative, Faculty and Staff (effectiveness questions)
• Facilities and Services (quality questions)
• Technology (access and use questions ) and
• School Climate (safety and quality)

Pretty straight forward, it seems.

Except while the "effectiveness" of District services, including administrators is requested, but when we get down to the "quality" of facilities and services, guess what is missing?

No guess?

It’s the quality of administrative management.

There are quality questions about

• Facilities
• Food services
• Transportation and
• Extracurricular activities

But not a word about the quality of the administrators.

Tomorrow read Part 2 in this four-part series. It's about what I characterize as performance and relationship questions.

Labels: District 300, ECRA Group, Ken Arndt, Questionnaire, Survey