Saturday, December 31, 2005
Sam’s Club Employees Forbidden to Follow Example at Walmart
Crystal Lake Sam’s Club employees used to bring carts into the store on rainy and snowy days.
Just like Walmart employees do year round. That way customers didn’t have to freeze their hands and get their merchandise wet.
Now, folks from above have ordered them to leave the carts out in the cold. Maybe that wouldn’t be too bad, if the storage area were protected from the cold. But it isn’t.
The plastic strips have broken off in more than one place and not replaced this past summer.
What a shame that such local initiative, the results of which actually improve customer service, is forbidden.
Just like Walmart employees do year round. That way customers didn’t have to freeze their hands and get their merchandise wet.
Now, folks from above have ordered them to leave the carts out in the cold. Maybe that wouldn’t be too bad, if the storage area were protected from the cold. But it isn’t.
The plastic strips have broken off in more than one place and not replaced this past summer.
What a shame that such local initiative, the results of which actually improve customer service, is forbidden.
